Frequently Asked Questions
Everything you need to know about shopping with White Fox.
How do I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to track your package in real-time.
What is your return policy?
We offer returns for store credit within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags still attached.
Do you ship internationally?
Yes, we ship worldwide! Shipping costs and delivery timeframes vary depending on your location and the shipping method selected at checkout.
Can I make changes to my order after it has been placed?
Due to our fast processing times, we are generally unable to make changes or cancellations once an order is confirmed. Please double-check your details before completing your purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and 'Buy Now, Pay Later' options including Afterpay, Klarna, and Sezzle.
How do I know what size to order?
Each product page features a detailed size guide. If you are between sizes, we recommend checking the specific garment measurements or contacting our support team for fit advice.